We call our warranty the Jumbo Handshake.
Product Warranty covers the following :
- Visible Sagging greater than 1 inch (when the mattress thickness across the length of the mattress is lower than purchased mattress thickness by more than 1 Inch)
- Physical flaws that cause the foam to split, break or crumble
- Any other flaw deemed to be Genuine by Jumbo Sleep.
- Mattress covers, Zips, Labels are not covered.
- Improper use of the mattress including but not limited to Rolling/Folding, improper bed base, spills, soiled, tears and burns
- Exposure to direct sunlight
- Change in softness levels with prolonged use but not sagging more than 1 inch.
- Unauthorized Service of the mattress
- At no point, the Company is not liable beyond the charged price for the product.
Who this warranty extends to:
- This limited warranty extends only to the original purchaser of the Mattress as per warranty period specified from the date of invoice.
- Please retain a copy of the original invoice as a proof of this purchase.
- The warranty is not transferable.
The Jumbo Handshake period is applicable for 10 years across all mattress (except Dual Foam Mattress where its warranty is 3 years) as per terms & conditions listed on the website.
Ship your mattress to:
Gurudwara Rd, South Extension, Block H, South Extension I, New Delhi, Delhi 110049