Warranty

We call our warranty the Jumbo Handshake.

Product Warranty covers the following :

  • Visible Sagging greater than 1 inch (when the mattress thickness across the length of the mattress is lower than purchased mattress thickness by more than 1 Inch)
  • Physical flaws that cause the foam to split, break or crumble
  • Any other flaw deemed to be Genuine by Jumbo Sleep.

EXCLUSIONS

  • Mattress covers, Zips, Labels are not covered.
  • Improper use of the mattress including but not limited to Rolling/Folding, improper bed base, spills, soiled, tears and burns
  • Exposure to direct sunlight
  • Change in softness levels with prolonged use but not sagging more than 1 inch.
  • Unauthorized Service of the mattress
  • At no point, the Company is not liable beyond the charged price for the product.

Who this warranty extends to:

  • This limited warranty extends only to the original purchaser of the Mattress as per warranty period specified from the date of invoice.
  • Please retain a copy of the original invoice as a proof of this purchase.
  • The warranty is not transferable.

Warranty Period:

The Jumbo Handshake period is applicable for 10 years across all mattress (except Dual Foam Mattress where its warranty is 3 years) as per terms & conditions listed on the website.

 

Ship your mattress to:
Jumbo Sleep
Gurudwara Rd, South Extension, Block H, South Extension I, New Delhi, Delhi 110049